raw.tura



 

Faqs

Do you have a showroom we can visit?

Private viewing can be requested by appointment. Our two viewing locations are in BF Homes Parañaque and Makati.

We have different stockits available around Metro Manila. Please see below for details:

Common Room ( 325 Fabian Dela Rosa St. Katipunan, Quezon City and Alabang Town Center, Muntinlupa City)

The rest of our transactions are done online via email and our social media accounts.

Where can we see the prices?

We have a catalogue for each collection that includes the corresponding prices and measurements of each piece. Kindly send us a message to request for our catalogues at the contact page.

How do we order?

You may order by messaging us directly, or by filling out the form at the contact page with your order and other requests.

Do you deliver?

Yes, we deliver our furniture pieces within Metro Manila for an additional fee, but our home decor pieces are for pick up only or via LBC.

Our prices are exclusive of delivery charge. You may also opt to pick up your order in Makati or BF Homes, Paranaque.

Do you replicate pre-existing designs?

Yes we do. We can also customize the color depending on the availability of the paint and leather.

Do you customize designs?

Yes we can customize a design for you, but this will depend on the design’s complexity and the availability of the required materials. We will send you a photo quotation if the design is feasible.

If you are interested in ordering a customized piece of furniture, you may send your proposed design to info@rawtura.com. We also have a catalogue of our custom work available upon request.

How long does it take for delivery?

Our production lead time is (45) forty five to (60) sixty working days.

What kind of wood do you use and where does it come from?

Most of our products are made of Teak, dark and light, Mahogany and Gmelina wood. Teak is considered hardwood that is known to be durable (usually made for boat building). We also use Tangile, Acacia, Dau etc.

The wood we use is locally sourced in the Philippines.

What leather do you use?

We use Cowhide leather from Taiwan, Hongkong or Japan.

How do you take care of leather?

Raw.tura care instructions may be requested from us through the contact page.

How do you clean the wood?

Raw.tura care instructions may be requested from us through the contact page.

Where are your products made?

Each piece is locally handcrafted in the Philippines.

What are your payment procedures?

You may pay through bank deposit (BPI & BDO). We require a 50% downpayment once the order is placed and 50% right before delivery. The bank details are provided as soon as the order is confirmed.



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